Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when placing an order, creating an account, or contacting us. This includes:

• Name and contact information
• Delivery address
• Payment information (processed securely through Stripe)
• Order history and preferences

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and delivery updates
• Provide customer support
• Improve our products and services
• Send promotional emails (with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

4. Data Security

We implement industry-standard security measures to protect your personal information. All payment transactions are processed through Stripe's secure payment gateway. However, no method of transmission over the internet is 100% secure.

5. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and remember your preferences. You can choose to disable cookies in your browser settings, though this may affect site functionality.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications

7. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@ramsflowers.co.za
Phone: +27 11 123 4567
Address: 123 Main Street, Johannesburg CBD, 2000